Privacy Policy

Jun 15th, 2026

Privacy Commitment

HUOJI is committed to protecting your personal data submitted online. We only collect, store and utilize your personal information to fulfill orders for office printing supplies, thermal paper, adhesive labels and custom printed products, resolve after-sales inquiries, and deliver targeted marketing communications. We comply fully with the General Data Protection Regulation (GDPR) and all applicable global data protection laws, ensuring your personal data is securely and lawfully processed in a fair manner.

This Privacy Policy applies exclusively to all retail (B2C) individual buyers and B2B wholesale corporate customers purchasing goods through our official independent website: https://www.huojilabels.com/. It does not apply to any third-party marketplaces, distributor platforms or external shopping channels.

Personal Data We Collect When You Place Orders

When you register, browse or complete checkout on our website, we may collect and store the following information for order processing and after-sales support:

Basic identity information: Full name, valid email address, complete physical shipping address, mobile or landline contact number. PO Box addresses are not accepted for delivery.
Payment information: Credit or debit card details, if you choose to save payment credentials for faster one-click checkout.
Order & custom production data: Custom artwork files, size requirements, brand logo materials, bulk purchase demands, order quantity and quotation records for personalized and wholesale orders.
Communication records: Emails, chat logs and support tickets regarding order adjustments, custom proofing, shipping issues, returns and after-sales requests.
B2B exclusive data: Company name, business registration information, corporate tax ID, wholesale contract details and dedicated business contact information for bulk customized orders.

How We Use Your Personal Data

All data collected through our website and email correspondence is used solely for the legitimate purposes below:

Fulfill product production and overseas warehouse delivery of office consumables, thermal labels and custom printed goods;
Process custom proofing, size adjustment and bulk order arrangements for B2B wholesale customers;
Verify payments, issue invoices and resolve shipping damage, loss, return and refund issues;
Provide tailored B2B services including batch delivery, scheduled shipment and wholesale quotation follow-up;
Send order status updates, production progress alerts and logistics tracking notifications;
Optimize product offerings and website user experience based on browsing behavior;
Send marketing newsletters (only with your explicit consent) regarding new products, promotions and wholesale offers.

Marketing Email Subscription & Unsubscribe Rights

You may voluntarily subscribe to our marketing newsletters to receive updates on new products, office supply promotions, custom printing discounts and exclusive wholesale offers. When subscribing, we may collect your full name, email address and date of birth to provide birthday-exclusive benefits.

If you have previously purchased products from us and your information is stored in our database, we may send relevant product marketing emails based on our legitimate business interest. We strictly control email frequency to avoid excessive disturbance. All marketing emails include a one-click unsubscribe option. You may also send a permanent unsubscribe request to huojilabels@163.com at any time.

Sharing & Disclosure of Your Personal Data

We will never sell, rent or trade your personal data to unrelated third parties for commercial purposes. Your data may only be shared with authorized service providers necessary for order fulfillment, under binding data protection agreements. All third-party processors are prohibited from unauthorized secondary usage and must comply with GDPR regulations.

Our authorized service partners include:

Website hosting: Shopify (exclusively hosts our independent store and stores official order and customer records);
Payment processors: Stripe, Worldpay, Klarna (securely process payments and encrypt transaction data);
Logistics carriers: USPS, UPS, FedEx and regional European delivery providers (for overseas warehouse product delivery);
Marketing platform: Mailchimp (customizes and delivers promotional newsletters);
Overseas warehouse operators: Process shipping addresses for product storage and outbound dispatch.

We may disclose your personal data if required by law enforcement, to enforce our website terms of service, or protect the legitimate rights, property and safety of HUOJI, our customers and third parties.

Cross-Border Data Transmission

As a global online business, data you submit on our website may be transmitted and stored across national borders, including regions outside the European Economic Area (EEA). By accessing and placing orders on our site, you consent to such cross-border data transfer.

You acknowledge that internet data transmission cannot guarantee 100% security. HUOJI shall not be liable for data leakage losses caused by uncontrollable network risks. All stored personal data is hosted on encrypted secure servers with regular security maintenance.

Cookies & Online Targeted Advertising

Like most official commercial websites, we use Cookies to collect anonymous browsing data. Cookies are small encrypted device files that do not extract personally identifiable private information.

We use Cookies to analyze user interaction with product pages, monitor website traffic, optimize checkout experience, and deliver targeted advertisements for our office consumables and custom printing products. By browsing our website with Cookie-enabled browser settings, you agree to our Cookie usage rules. You may disable Cookies via your browser settings at any time, though partial website functions may be restricted accordingly.

Saved Credit & Debit Card Information

If you choose to save your card information for repeated fast checkout, payment details will auto-populate on the payment page upon login. We adopt strict encryption standards to protect your payment credentials:

Only the last four card digits, expiry date, cardholder name and card type are displayed onsite; full card information is fully encrypted and inaccessible to staff.
A valid CVV security code is required for every checkout, even with saved card information.

To update or delete saved payment information, please submit a verified request with your full name and order number to huojilabels@163.com .

Your Full Data Subject Rights (GDPR Compliance)

In compliance with GDPR, you hold the following rights regarding your personal data collected by our website. You may submit free data requests via our support email:

Right of Access: Request a full copy of your stored personal data, custom artwork records and order history.
Right of Rectification: Modify incorrect shipping information, contact details, corporate data or saved payment credentials.
Right of Erasure: Request permanent deletion of your personal data, including custom design files and historical order records.
Right to Restrict Processing: Suspend marketing emails or limit non-essential data processing.
Right to Data Portability: Obtain your order and personal data in a machine-readable format.
Right to Object: Fully opt out of all marketing communications and data analysis activities at any time.

We will respond to all valid identity-verified data requests within 14 business days.

Data Retention Period

We retain your personal data only for the minimum period required to fulfill business and legal obligations:

General order, shipping and communication records: retained for 7 years to comply with tax, accounting and commercial legal requirements.
Custom artwork and design files: stored for 12 months after order completion for after-sales proofing support, and permanently deleted upon erasure request.
Saved payment card data: automatically cleared after 24 months of inactive orders, or deleted immediately upon user request.
Marketing subscription data: retained only until you submit an unsubscribe request.

All expired data will be securely anonymized or permanently erased.

Klarna Payment Terms

If you select Klarna installment payment during checkout, your identity, order amount and billing information will be shared with Klarna solely for credit assessment and payment processing. All Klarna data processing is governed by its independent official privacy policy, which you may review prior to confirming payment.

Updates to This Privacy Policy

HUOJI reserves the right to revise this Privacy Policy at any time. Updated clauses will be published on our official website homepage. All new orders placed after policy updates take effect constitute your acceptance of the latest privacy terms.

Support Contact for Privacy Inquiries

Email: huojilabels@163.com