Terms of Use

Jun 15th, 2026

Preface & Agreement Acceptance

These Terms of Service constitute a legally binding agreement between HUOJI and all users who access, browse, register an account, inquire, or place orders through our official website huojilabels.com, including both B2C individual retail customers and B2B corporate, wholesale and business purchasing clients.

By accessing this website, registering an account, submitting product inquiries, completing checkout, purchasing retail products, or placing bulk customized wholesale orders, you fully acknowledge, understand, and agree to comply with these Terms of Service as well as our independent Privacy Policy, Shipping Policy, Return & Refund Policy, and Order Tracking Policy.

If you do not agree with any part of these terms, you are not authorized to register accounts, submit orders, or use any functions of this website.

These terms apply to both personal non-commercial purchases and commercial business wholesale activities. Any website usage beyond the authorized scope shall be deemed a breach of this agreement.

Reference to Independent Official Policies

These Terms of Service govern only website access rules, user behavior, account management, intellectual property rights, transaction framework, payment rules, platform liability and legal disputes. All logistics, after-sales, tracking and personal data rules are independently managed by dedicated policy pages. All related business terms are incorporated herein by reference:

Privacy Policy: Governs all personal data collection, storage, protection and GDPR compliance rules.
Shipping Policy: Governs all shipping fees, overseas warehouse delivery rules, transit time, customs duties and cross-border logistics provisions.
Return & Refund Policy: Governs all return, exchange, defective product after-sales and refund processing standards.
Order Tracking Policy: Governs parcel inquiry, tracking update rules and logistics exception handling.

In case of any clause conflict, the professional dedicated policy shall prevail for its corresponding business scenario.

User Eligibility & Account Management (B2C & B2B)

Individual & Business Qualification

All individual users must be at least 18 years old to use this website and place retail orders. All B2B corporate users confirm that they hold valid business qualifications, legal operation rights and purchasing authority to conduct wholesale, bulk and customized commercial orders.

Account Registration Information

When registering a personal or business account, you must submit true, accurate and complete information, including full name, valid email address, contact phone number. B2B wholesale customers shall provide authentic company name, business qualification and official business contact information. False, misleading or incomplete information may result in account restriction or permanent suspension.

Account Security Responsibility

You are solely responsible for safeguarding your account login credentials. You may not lend, share, rent or transfer your personal or corporate account to any third party. All retail orders, B2B bulk orders, inquiries and losses generated under your account shall be fully borne by you.

Account Management Rights

HUOJI reserves the right to suspend, restrict or permanently terminate any personal or business account without prior notice if the user violates website usage rules, conducts malicious transactions, or infringes intellectual property rights.

Acceptable & Prohibited User Conduct

You may only use this website for legitimate purposes, including personal retail purchases, business wholesale inquiries, customized order cooperation, product consultation and official after-sales support. The following behaviors are strictly prohibited for both individual and corporate users:

Using crawlers, bots, automated tools or third-party programs to scrape, copy or batch capture website product data, images, pricing and business information without written authorization;
Interfering with website server operation, payment system security or launching network intrusion, attack or malicious uploads;
Uploading custom logos, artwork or design files that involve trademark infringement, copyright infringement, illegal, violent, obscene or discriminatory content;
Reproducing, copying or reusing HUOJI original product images, texts and designs for third-party resale, commercial display or competitor marketing;
Submitting malicious test orders, large-volume fake orders, or conducting batch returns and refusals for arbitrage or malicious competition purposes;
Using our products, printing services and customized solutions for counterfeiting, illegal trading or any activities violating local laws;
Abusing customer service channels, repeatedly submitting invalid tickets, harassing or insulting support staff;
B2B users falsely using enterprise qualifications to obtain exclusive wholesale prices for retail resale arbitrage.

Intellectual Property Rights Statement

All website texts, product photos, brand trademarks, graphic designs, layout structures and copywriting are the exclusive intellectual property of HUOJI. No individual or business entity may reproduce, modify, republish or commercially use any website content without our official written approval.

When individual or corporate users upload custom designs, logos and artwork for personalized printing orders, you confirm that you own complete copyright, trademark authorization and legal usage rights for all submitted content. You shall fully indemnify HUOJI against all losses, fines, litigation fees and compensation arising from third-party intellectual property infringement claims caused by your uploaded files.

HUOJI reserves the right to reject any customized order with suspected infringing, illegal or unauthorized design content without compensation.

Order Contract, Pricing & Inventory Rules (B2C & B2B)

Order submission on the website constitutes only a purchasing intention and does not take effect as a formal sales contract. The official sales agreement is confirmed only after HUOJI verifies, accepts and arranges order production or shipment.

Website product prices may contain manual input errors. In case of obvious pricing errors after payment, HUOJI reserves the right to cancel the order and provide a full refund without additional compensation.

Warehouse inventory is updated in real time. If products are out of stock after order placement, we will refund the corresponding amount. No indirect loss compensation (including business loss or profit loss) is provided.

B2B wholesale quotations, batch pricing and customized order prices are valid only for a limited time and do not constitute long-term fixed-price contracts. Slight technical and dimensional differences in finished customized products do not constitute order breach.

Payment Terms

We support multiple secure payment methods including Stripe, Worldpay and Klarna installment payment. All orders must be fully paid at checkout. Unpaid orders will be automatically closed within 24 hours.

Payment information must match the actual individual cardholder or corporate purchasing entity. HUOJI may suspend order processing if identity verification fails.

Unauthorized chargebacks, unreasonable payment disputes or reverse transactions without valid quality grounds will result in all related handling fees, penalty fees and legal costs being borne by the user.

For large-volume B2B bulk orders with offline bank transfer arrangements, production and shipment will only start after full payment is successfully received.

Special Provisions for B2B Custom & Wholesale Orders

All customized size, logo, text and design information confirmed online by B2B customers shall serve as the official production standard. After design proof confirmation, disputes arising from personal understanding errors or subjective dissatisfaction will not be accepted.

Custom sample orders require advance sample fees, which can be deducted from subsequent formal bulk orders. Online wholesale quotations do not cover customs demurrage, port detention fees and other logistics surcharges, which are governed by our independent Shipping Policy.

B2B batch orders, scheduled delivery and split shipment services are business exclusive services and shall follow official confirmed business agreements and website rules.

Service Limitation & Liability Disclaimer

HUOJI does not guarantee uninterrupted website operation. Temporary system downtime, server maintenance or network failures shall not be liable for any user’s business delay, revenue loss or expected profit loss.

HUOJI is not responsible for losses caused by third-party logistics carriers, customs inspections, payment service providers and other external organizations.

To the maximum extent permitted by law, our total liability for any order dispute shall not exceed the actual payment amount of the corresponding order. We shall not be liable for any indirect, incidental or consequential damages, including business suspension loss, profit loss and reputation loss.

This website only provides product display, retail purchase and B2B wholesale inquiry services. All commercial risks arising from user resale, business operation and secondary trading shall be borne solely by the user.

Account Termination & Usage Restriction

HUOJI reserves the right to restrict purchasing permissions, suspend services or permanently terminate personal and corporate accounts without prior notice if users conduct malicious returns, frequent unreasonable chargebacks, data scraping, copyright infringement, abusive consultation behavior or submit illegal customized content.

Policy Revision, Governing Law & Dispute Resolution

HUOJI reserves the right to revise these Terms of Service at any time. Updated terms will be published on the official website homepage. Continued website access, account usage and order placement after updates constitute full acceptance of the latest version.

These Terms of Service are governed by the applicable cross-border e-commerce commercial laws of the United States. All disputes shall be resolved first through friendly negotiation. If negotiation fails, disputes shall be submitted to designated commercial arbitration institutions.

In case of clause conflicts between these Terms and other independent website policies, these Terms of Service shall prevail.

Contact Information

For inquiries regarding Terms of Service, website usage and business cooperation:

Official Support Email: huojilabels@163.com

B2B Business Sales Channel: HUOJI-B2B Sales

Effective Date: 2026.6.30